Privacy Policy for Domestic Cleaners

Ensuring the privacy of our clients is of utmost importance to our domestic cleaning services. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with us.

Information We Collect

We collect various types of information to provide and improve our services.

Personal Identification Information: Name, address, phone number, and email address.
Payment Information: Credit card details and billing information.
Service Information: Details about the cleaning services you request.
Communication Data: Records of communications with our support team.

How We Use Your Information

We utilize your data to deliver quality services and enhance your customer experience.

Service Delivery: To assign cleaners and manage appointments effectively.
Payment Processing: To process transactions securely.
Communication: To respond to inquiries and provide updates.
Improvement of Services: To analyze data and improve our offerings.

Data Protection and Security

Protecting your information is a priority. We implement various measures to ensure data security.

Encryption

All sensitive data is encrypted during transmission and storage to prevent unauthorized access.

Access Controls

Access to personal information is restricted to employees who need it to perform their job duties.

Regular Audits

We conduct regular security audits to identify and address potential vulnerabilities.

Third-Party Services

We may engage third-party service providers to assist in our operations. These partners are contractually obligated to protect your information and are prohibited from using it for other purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us remember your preferences and improve site functionality.

Essential Cookies: Necessary for the website to function correctly.
Performance Cookies: Collect information about how visitors use our site.
Functional Cookies: Remember your settings and preferences.

You can manage your cookie preferences through your browser settings.

User Rights

We respect your rights regarding your personal data.

Access: You can request access to the personal information we hold about you.
Correction: You can ask us to correct any inaccuracies in your data.
Deletion: You have the right to request the deletion of your personal information.
Objection: You can object to the processing of your data under certain circumstances.

To exercise these rights, please contact our support team.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we encourage you to review the policy periodically.

Conclusion

Maintaining your privacy is a fundamental aspect of our service. We are committed to protecting your personal information and ensuring a secure and trustworthy relationship.